Wednesday, August 24, 2005

BPO INDUSTRTY…………..INDIANS CHARM! LOSSING PASSION

INDIA IN THE LINE OF GAINING THE CHARM AND DREAM OF
GLOBAL MAJORITY OF BPO INDUSTRY AS NOW EVERY
MULTI-NATIONAL BPO COMPANIES ARE TRYING TO OUTSOURCING
TO INDIA AS INDIAN BUISNESS MARKET HAS PROVED TO BE
THE WORLD’S MOST COST EFFECTIVE AND PROFITABLE BPO
MARKET. BUT THE RECENT “CARD DATA” SCANDAL REPORTED BY
THE BRITISH NEWS GIANT “THE SUN” HAS ALARMED A WAKE UP
CALL FOR THE INDIAN BPO INDUSTRY ONCE AGAIN.
SOME PEOPLE IN THE GREED OF SOME AMOUNT OF MONEY GET
READY TO SELL THEIR SOCIAL PRIORITIES AND DUTIES, THAN
SELLING SOMEONES OTHERS PERSONAL INFORMATION TO ANYONE
IN EXCHANGE OF MONEY IS VERY SMALL.
THESE TYPE OF SCANDALS ARE NOT ONLY EFFECTING THE
REPUTATION OF OUR COUNTRY BUT AS WELL AS IT CAN EFFECT
OVER OUR BPO MARKET AS THE INDIAN BPO INDUSTRY CAN
LOSE ITS TRUST. IT IS TRUE THAT THESE TYPE OF
SCANDALS HELD EVERY WHERE BUT IN INDIA THESE TYPE OF
CONTROVERSIES CAN RUIN THE INDIAN DREAM OF BECOMING
THE GLOBAL MAJORITY HOLDER IN BPO BUISNESS AS THE BPO
INDUSTRY NOT ONLY PROVIDING GREAT NO.OF JOBS TO INDIAN
NATIONALS BUT ALSO GIVING A BOOST TO OUR ECONOMY. THE
BPO INDUSTRY HAS HELP INDIA IN MINIMISING ITS DAY-BY
DAY INCREASING UNEMPLOYMENT RATE AND AS WELL AS
BOOSTING OUR FOREIGN MONEY RESERVES.
MOREOVER THIS TYPE OF SCANDALS CHEET THE TRUST OF A
COMMON PERSON MAY BE ANY COUNTRY MEN WHO HAVE A TRUST
OVER THE EMPLOYES OF THESE BPO COMPANIES. I THINK THAT
THE INDIAN GOVT. SHOULD HAVE TO TAKE AN IMMEDIATE STEP
IN THIS REGARD BY STRICTING THE CURRENT “IT” LAWS AND
SHOULD DEFINE THE PUNISHMENT FOR THOSE WHE CHEET THE
TRUST OF A COMMON PERSON UNLESS SLOWLY-SLOWLY INDIA
WILL LOSSE THE CURRENT ENLARGED BPO MARKET AS THE
CLIENTS OF THESE INDUSTRY WILL NOT TRUST INDIA AS
INDIA WILL BE FIGHTING WITH THE CHALLENGES OF
SUBSTANTIAL LAWS FOR THE DATA PRIVACY AND INFORMATION
SECURITY.THERE IS A NEED OF QUICK ACTION AS IT CAN
MAKE A BAD IMPRESSION ON THOSE BPO COMPANIES WHICH ARE
PLANNING AND NEGOTIATING TO ENTER THE INDIAN BPO
INDUSTRY.
IF INDIAN GOVT. FAILS TO TAKE AN APPROPRIATE STEP
TOWARDS THIS, THEN INDIA HAS TO SUFFER A LOT AS THE
MULTINATIONAL BPO COMPANIES CAN THINK AND CAN PLAN TO
OUTSOURCE TO AN ANOTHER COUNTRY MARKET AND THAN IN
INDIA THERE WILL REMAIN THE SORROWS AND PAINS ONLY AND
ONCE AGAIN THE UNEMPLOYMENT WILL INCREASE ON ITS OLD
RATE